“We’re seeing improvement for multiple services after applying mitigation steps and we’ll continue monitoring the services to ensure full recovery,” the company continued. The issues appears to be resolved and Microsoft confirmed users are successfully logging back onto the platforms. “We’re rerouting traffic to alternate infrastructure to improve the user experience while we continue to investigate the issue.” “We’ve rolled back the change that is likely the source of impact and are monitoring the environment to validate that service is recovering,” Microsoft said in a Twitter statement. Users reported being unable to access business critical applications and being logged out of platforms for over an hour. Microsoft 365 Status September 28, 2020 Please follow for updates on this issue if you are unable to access the admin portal. We're rolling back the change to mitigate impact. We've identified a recent change that appears to be the source of the issue. The tech giant confirmed there was an issue impacting multiple Microsoft 365 services on Monday morning and identified a ‘recent change’ as the source of the issue. Additional information will be provided in the admin center under MO287933.Microsoft was left with no option other than to roll back recent changes after a major Office 365 outage saw users across the world locked out of Teams, Outlook and other apps. We completed scale up activities on the underlying infrastructure to mitigate the problem and confirmed with impacted customers that the issue is now resolved. Update: Microsoft says the MFA issue is now resolved. In September 2020, Microsoft customers experienced another worldwide outage showing "transient" errors which also knocked down Office 365 and related services, including Microsoft Teams,, Power Platform, and Dynamics365. In April, a worldwide Microsoft Teams outage also prevented users from logging into their accounts, and blocked those already logged in from sending and receiving messages.Īnother large-scale outage in March knocked down multiple Microsoft services one month earlier, including Microsoft 365, Microsoft Teams, Exchange Online, Forms, Xbox Live, and Yammer following widespread Azure Active Directory login issues. We're continuing to investigate for a root cause and closely monitoring the service to ensure recovery is achieved.
We’ve taken steps to improve performance across the affected infrastructure, and we’re beginning to see remediation for affected users.
Engineering remains engaged to ensure that the service remains in a healthy state." "In parallel, we continue to investigate the underlying root cause so further actions can be taken to ensure the issue does not reoccur. We also are seeing the service returning to a healthy state," the company added. "We've performed scale up activities on the underlying infrastructure and we've received confirmation from some previously impacted users that the issue is now resolved for them.
#Microsoft office 365 outage update#
In a new update to the MO287933 admin center tracking ticket, Microsoft says it's seeing the issue resolved for some of the affected users. Microsoft 365 Status September 28, 2021 Additional information will be provided in the admin center under MO287933. We're investigating an issue with Multi-Factor Authentication that is preventing some users from accessing Microsoft 365 services. This issue only affect on-premises users, and cloud hosted users are not affected." "This issue could potentially affect any user if they leverage MFA and either Network Policy Server (NPS) or Active Directory Federation Services (ADFS) to access Microsoft 365 services. "We've identified 503 errors from specific processing components and we're reviewing these errors to identify the source," Microsoft explained in the admin center. Additional information will be provided in the admin center under MO287933, the company tweeted.Īccording to the company, only customers using on-premises Multi-Factor Authentication (MFA) servers are impacted by this Microsoft 365 issue, with Cloud Authentication not affected. Microsoft resolves cloud-wide problem involving authentication issues after rolling back a recent change failed to end the. "We're investigating an issue with Multi-Factor Authentication that is preventing some users from accessing Microsoft 365 services. Office 365 outage with roll back failure ends after more than six hours. Microsoft is investigating an ongoing Multi-Factor Authentication (MFA) issue preventing some customers from logging into their Microsoft 365 accounts.
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